Cancellation Policy

Cancellation Policy

7Stars Hotel Booking (*7Stars*) is a privately-owned company and is not affiliated with other organization/entity or conference, and will be providing You and/or your business with hotel accommodation reservation and booking services. (*7Stars*) is providing Hotel Room Reservation and Booking Services for you and your company. (*7Stars*) provides such competitive room rates and service pricing due to its ability to reserve, hold and pre-pay for rooms for its clients at the time of reservation. Confirmation numbers for your accommodations will be emailed to you within 7 business days of the initial booking. In order to change your reservations, email support@7starshotelbooking.com and (*7Stars*) will take every effort to adjust, change and seek our customers utmost satisfaction. While there is no guarantee that (*7Stars*) will be able to accommodate the requested changes; depending on the availability and the cancellation policy of the reservation.   **Disclaimer's Taxes and service fees will be added to your bill. Changes or cancellations made prior to 20 days before check in date will not be assessed a fee. While changes or cancellations made after 20 days prior to check-in will be subject to at least 1 night and tax penalty for each change made, plus any fees costs, and taxes charged by the hotel. We require 25% as a minimum deposit at the time of the booking and the balance due will be charged 20 days prior to check in date and 100% will be charged for a minimum number of nights *10 nights* Any reductions due to changes or cancellations will be refunded to customer within 20 business days. Reservations must be cancelled in writing. In addition, should the entire reservation be cancelled you agree to pay a cancellation fee in the amount of 25% of the total cost of room accommodation, unless a previous exception was agreed upon. This cancellation fee reflects the (*7Stars*) services already performed on your behalf, monies already paid on your behalf and monies earned by (*7Stars*) for services deemed performed. (*7Stars*) reserves the right to waive this cancellation fee at any time, at its sole discretion on a case by case basis. (*7Stars*) does not provide refunds for early check-outs or no- shows. (*7Stars*) accepts no change or cancellations requests after 5 business days prior to check-in.